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FAQ
Frequently asked questions
General
We offer advanced in car as well as theoretical classes for full insurance certification. We also provide road test services (booking as well as take you to the test). Tests can be done in or outside Toronto and the GTA. We have specialized training for deaf students , neurodivergent, ADHD students, and senior retraining.
We use a combination of American sign language as well as communication on paper. This job takes a tremendous amount of patience and dedication, two factors critical to the success of deaf driver training. We are specialists in this field.
For an in-depth understanding of our protocols to effectively train deaf and neurodivergent students, please visit the "about us" page.
We wouldn't enjoy the success we have without the assistance of highly-skilled professionals in this field. They are specialists. Each of our instructor have a minimum of 25 yrs of teaching experience. They hold university degrees, posses international experiences and also a decorated member of our military.
Our highly skilled instructors are exceptionally committed to excellence. We provide training for the difficult cases in the industry. We train deaf students as well as ADHD, neurodivergent students. Many driving schools refer students to us for training. We believe that all members of society should be able to drive well and safely.
This is proves that our reviews are real. It is against our policy to solicit paid for reviews. We do not engage in 3rd party services to delete 1 Star reviews. We welcome them as a way to improve services and to be better. Our replies allow prospective students to also understand our values. We don't reply to all 5 Star reviews but will always reply to our 1 Star reviews. You will see that our reviews are overwhelmingly 5 Stars. It is standard practice in the driving school industry to buy fake reviews. That is against our policy. There are schools less than 5 years old with over 500 reviews, all perfect 5 Stars. That is improbable and is quite insulting to the public. Happy, satisfied clients rarely review a business, only unsatisfied ones. we are the one of the oldest school in Etobicoke, almost 35 years, with only 300 reviews, because they are all real, unpaid feedbacks.
We don't work hard for 5 Star reviews. We get our satisfaction from training someone to be an outstanding driver, anyone, everyone, and we leave no one behind. We also understand that it is naïve to believe you can please everyone.
Absolutely! We have trained students from all parts of the world. We also retrain licensed drivers who hasn't driven for various reasons and is now required to drive again. We also provide retraining for highways.
These are a big part of our training program, as well as retraining for senior drivers to retake their driving tests.
This is a very common issue in the industry, but it is not consider as a problem by us. We all have different personalities, and conflicts happen in all walks of life. At your request, we will discreetly reassign you. This reassignment can be initiated by the student or the instructor. Life carries on!
Individual lessons are available, but we advocate packages because they are quite discounted and less costly than individual ones. Packages promote continuity as well as a form of commitment between you and your instructor where you will be prioritized. Individual lesson students often find themselves on waiting lists as students with a committed package gets priority.
Instructors will not engage in a phone conversation unless it is under special circumstances:
The student's parent is calling.
There is an emergency from the instructor's home.
The instructor needs to call 911.
The instructor has to text a reply to a student with an urgent message who is waiting at a meeting place and unsure of time or location.
If such a need arises, your instructor will always use best practices; the car is stopped or is otherwise safe to do so.
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